Service Request Ticket - # 56700

Service Request Information

CONTACT Name Fritz, Justin   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 23, 2015 11:14 AM
Department Athletics Phone
Location Email fritzj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20100079[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description iMac, 21.5-inch, Intel Core i3-3.06GHz #Z0JL
Serial No. W803233RDNM Location PDR

CPU Intel Core i3(3.06GHz, 4MB L3)


OS Unknown Software Apple Final Cut Express ordered with systems S# LISTED ON T DRIVE, Microsoft Office for Mac 2008 from P0076561, Adobe Master Coll. CS5 MAC P007684, Adobe Master Coll. CS6 from P0091311 JULY2013

Wired NIC C4:2C:03:2C:02:D1


Wireless NIC D8:30:62:64:F8:C0


Bluetooth NIC D8:A2:5E:89:60:72

TECHS Submitted by Ryan Ripp Contact rripp13@wou.edu 88925
Primary Technician Contact mrakestraw13@wou.edu 88925

Tracking

Entered by Date Memo
Miles Rakestraw
Email

Public
Entered by Date Memo
Miles Rakestraw Apr 23, 2015 02:24 PM 
Status changed from (1) Pending to (5) Completed
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Miles Rakestraw Apr 23, 2015 02:24 PM 
re-imaged works fine.  Taken back to football.
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Miles Rakestraw Apr 23, 2015 12:35 PM 
Brought iMac back to office to troubleshoot.
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Miles Rakestraw Apr 23, 2015 12:05 PM 
Task reassigned to Miles Rakestraw.
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Ryan Ripp Apr 23, 2015 11:14 AM 
Having computer issues; getting the blank 
screen of doom. He's over in the Football 
offices. His callback number is (503) 931-1084. 
He came into our offices in person, and is on 
his way back to his office to retrieve the 
WOU#.
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