Service Request Ticket - # 56704

Service Request Information

CONTACT Name Killip, Scott   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 23, 2015 12:41 PM
Department Advancement & Foundation Phone 88151
Location Email killips@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20131033[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox ColorQube 8870/DN Color Printer
Serial No. XFL142537 Location PDR Broken

Model P8860/DN Hostname
Notes Color Printer, 40 ppm, 2400 Finepoint Image Quality, 512 MB Memory, Ethernet, USB, 1X525 Letter/Legal Input Tray, Two-Sided Printing, Na Pwr Cord, NOT STUDENT TECH and NOT PAGEPACK IP: Was replaced with WOU#20150421 Ink/Toner Refill

Wired NIC 9C:93:4E:4D:97:83

TECHS Submitted by John Rushing Contact rushingj@wou.edu 89242
Primary Technician Contact rushingj@wou.edu 89242

Tracking

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John Rushing
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John Rushing Apr 24, 2015 04:09 PM 
Status changed from (1) Pending to (5) Completed
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John Rushing Apr 24, 2015 04:09 PM 
Xerox tech replaced the drum wiper blade.  He had 
me replace the Maintenance kit as well due to the 
leaking oil.
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John Rushing Apr 23, 2015 12:42 PM 
Previous oil issues: SR 56598
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John Rushing Apr 23, 2015 12:41 PM 
Scott contacted Megan about the printer UA-Wolf.  
It started to leave oil on the printouts again.  
I called Xerox and they are dispatching a tech to 
look at it.  They will call for an appointment.  

ref#20457589[Edit Inv]
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