Service Request Ticket

Service Request Information

CONTACT	Name	Cancel-Tirado, Doris	Date	Apr 24, 2015 01:19 PM
	Department	College of Education	Phone	88470
	Location		Email	canceltd@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Laptop	Edit WOU #	20130828 (opens in a new window)	Bldg/Room	RWEC 241
	Service Tag		Description	Apple MacBook Pro 13-inch with Retina display#Z0QB
	Serial No.	C02MP1RTFH04	Location	Doris Cancel-Tirado, MIA 7/26
	CPU	Intel Core i5(2.4GHz, 3MB L3)
	OS	MAC OS X 10.9 (Mavericks)	Software	Microsoft Office 2011 for MAC from P0094096; 2nd install of STATA/SE v12 from VISA2012003392 UPGRADED to STATA/SE v14 VISA2016006313 MAY2017
	Wireless NIC	3C:15:C2:D0:F4:96
	Bluetooth NIC	3C:15:C2:D0:F4:97

TECHS	Submitted by	Tricia Flaherty	Contact	flahert@wou.edu	88925
	Primary Technician		Contact	zmyers14@wou.edu	88925

Entered by	Date	Memo
Zach Myers			Email Public
Entered by	Date	Memo
Zach Myers	May 07, 2015 04:23 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Zach Myers	May 07, 2015 04:23 PM	STATA 12 SE has been successfully installed on her laptop.	Add Attachment
Lexie Widmer	May 07, 2015 03:46 PM	Task reassigned to Zach Myers.	Add Attachment
Lexie Widmer	May 07, 2015 03:46 PM	Task reassigned to Lexie Widmer.	Add Attachment
Nick Moore	May 04, 2015 11:40 AM	Left VM	Add Attachment
Dyl Karbia	May 01, 2015 08:38 AM	Left VM	Add Attachment
Miles Rakestraw	Apr 29, 2015 10:00 AM	Left VM.	Add Attachment
Ruby Tidwell	Apr 27, 2015 12:46 PM	Sent email for availability	Add Attachment
Ruby Tidwell	Apr 24, 2015 01:24 PM	Left VM for availability	Add Attachment
Tricia Flaherty	Apr 24, 2015 01:19 PM	Health and PE has requested that she get a secondary install on her secondary station Apple laptop W#20130828 which is allowed under the EULA(actually up to 3 copies can be installed) T:\Stata\STATA_12	Add Attachment