Service Request Ticket

Service Request Information

CONTACT	Name	Maty, Siobhan	Date	Apr 24, 2015 01:26 PM
	Department	Health & Exercise Science	Phone	88175
	Location		Email	matys@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20110846 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag	2GG65V1	Description	OptiPlex 990 SFF, Intel Core i5 2500(3.3GHz, 6M)
	Serial No.	2GG65V1	Location	PDR 2023 Giveaway
	CPU	Intel Core i5-2500(3.3GHz,6M,TV-x)
	OS	Windows 7 Pro, 64 bit	Software	MS Office Pro Plus 2010 from P0085446; TRANSFERRING TO NEW USER AND UPGRADING --DO NOT RE INSTALL-secondary station install of: STATA/SE12 single user license from VISA2012003072
	Wired NIC	18:03:73:23:50:64

TECHS	Submitted by	Tricia Flaherty	Contact	flahert@wou.edu	88925
	Primary Technician		Contact	rtidwell11@wou.edu	88925

Entered by	Date	Memo
Ruby Tidwell			Email Public
Entered by	Date	Memo
Ruby Tidwell	May 11, 2015 02:36 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Ruby Tidwell	May 11, 2015 02:36 PM	Task reassigned to Ruby Tidwell.	Add Attachment
Ruby Tidwell	May 11, 2015 02:36 PM	Talked with Siobhan on the phone - she doesn't think she will use Stata on her desktop, and doesn't want the install. She is thinking about an upgrade to the newer version of Stata, and will look into that. Closing this ticket as she does not want the secondary install.	Add Attachment
Ruby Tidwell	May 04, 2015 11:11 AM	Went to her office; she wasn't in, but I left a note on her dry erase board asking her to call us to schedule an appointment.	Add Attachment
Dyl Karbia	May 01, 2015 08:36 AM	Left VM	Add Attachment
Miles Rakestraw	Apr 29, 2015 10:02 AM	Left VM.	Add Attachment
Ruby Tidwell	Apr 27, 2015 12:46 PM	Sent email for availability	Add Attachment
Ruby Tidwell	Apr 24, 2015 01:33 PM	Left VM for availability	Add Attachment
Tricia Flaherty	Apr 24, 2015 01:26 PM	Health and PE has requested that she get a secondary install on her secondary station Dell PC desktop W#20110846 which is allowed under the EULA(actually up to 3 copies can be installed) T:\Stata\STATA_12	Add Attachment