Service Request Ticket

Service Request Information

CONTACT	Name	McAlpine, Diana	Date	Apr 24, 2015 02:24 PM
	Department	Health & Exercise Science	Phone	88908
	Location		Email	mcalpined@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20090514 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag		Description	Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
	Serial No.	71SVFK1	Location	PDR
	CPU	Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)
	OS	Windows 7 Pro	Software	MS Office Pro Plus 2007 license from P0072871, TRANSFERRING TO NEW USER AND UPGRADING --DO NOT RE INSTALL- [TRANSFERRED OF APRIL2015(not needed by Stephanie Kirby) STATA/SE v12 from VISA2012003392]
	Wired NIC	00:26:B9:74:82:3E

TECHS	Submitted by	Tricia Flaherty	Contact	flahert@wou.edu	88925
	Primary Technician		Contact	rtidwell11@wou.edu	88925

Entered by	Date	Memo
Ruby Tidwell			Email Public
Entered by	Date	Memo
Ruby Tidwell	Apr 27, 2015 01:12 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Ruby Tidwell	Apr 27, 2015 01:12 PM	Stata was not installed.	Add Attachment
Ruby Tidwell	Apr 27, 2015 12:51 PM	Task reassigned to Ruby Tidwell.	Add Attachment
Ryan Ripp	Apr 24, 2015 03:40 PM	Stephanie called back, the best times to meet up for her are between 1-3 on Monday.	Add Attachment
Ruby Tidwell	Apr 24, 2015 02:40 PM	Left VM for Stephanie	Add Attachment
Ruby Tidwell	Apr 24, 2015 02:38 PM	Stephanie's number is 89217	Add Attachment
Tricia Flaherty	Apr 24, 2015 02:24 PM	This station was a different user's before it was Stephanie's and that user Neilann Horner had a license for STATA/SE. Stephanie does not need the software and this is just to double check that it was removed from the station so it can be transfered to a different "future" user(TBD). uninstall Stata/SE if it is found.	Add Attachment