Service Request Ticket - # 56737

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 28, 2015 09:48 AM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20100785[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox Phaser 8860 DN Color Laser Printer #8860/DN
Serial No. HAV504547 Location PDR

Model P8860/DN Hostname apsc1.wou.edu
Notes 140.211.64.16 Metered Pin:3011 PAGEPACK Ink/Toner Refill Black:108R00800 Blue:108R00797 Yellow:108R00799 Magenta:108R00798

Wired NIC 00:00:AA:D6:51:86

TECHS Submitted by Meghann Thilberg Contact mthilberg12@wou.edu 88925
Primary Technician Contact zmyers14@wou.edu 88925

Tracking

Entered by Date Memo
Zach Myers
Email

Public
Entered by Date Memo
Zach Myers Apr 28, 2015 01:12 PM 
Status changed from (1) Pending to (5) Completed
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Zach Myers Apr 28, 2015 01:12 PM 
When I got to APSC, both printers were full of 
paper.
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Zach Myers Apr 28, 2015 01:00 PM 
Task reassigned to Zach Myers.
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Megan Thibeault Apr 28, 2015 11:40 AM 
Task reassigned to UCS Tech.
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Meghann Thilberg Apr 28, 2015 09:48 AM 
A student is in the middle of a print job and the
printer has run out of paper. If you could head
over right away to refill it that would be great!
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