Service Request Ticket - # 56747

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 28, 2015 04:45 PM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20110217[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox ColorQube 8870DNM Color Printer
Serial No. XFL024608 Location PDR

Model 8870/DNM Hostname
Notes Color Printer, 40 ppm, 2400 Finepoint Image Quality, 512 MB Memory, Ethernet, USB, 1X525 Letter/Legal Input Tray, Two-Sided Printing, Na Pwr Cord IP: Metered Code: 8986 Ink/Toner Refill Black:108R00965 Blue:108R00962 Yellow:108R00964 Magenta:108R00963 MAINT KIT:109R00783

Wired NIC 00:00:AA:F5:04:BB

TECHS Submitted by Ryan Ripp Contact rripp13@wou.edu 88925
Primary Technician Contact thibeaultm@wou.edu 88925

Tracking

Entered by Date Memo
Megan Thibeault
Email

Public
Entered by Date Memo
Megan Thibeault Apr 30, 2015 02:21 PM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Megan Thibeault Apr 30, 2015 02:21 PM 
fixed
 Add Attachment
Vikas Sharma Apr 29, 2015 09:46 AM 
Task reassigned to Megan Eichler.
 Add Attachment
Vikas Sharma Apr 29, 2015 09:46 AM 
Had this code 91,720.00:258145. Called Xerox and request 
number is 20470231[Edit Inv]
 Add Attachment
Vikas Sharma Apr 29, 2015 08:09 AM 
Task reassigned to Vikas Sharma.
 Add Attachment
Ryan Ripp Apr 28, 2015 04:45 PM 
Student called in saying that the printer is 
taking exceptionally long to warm-up, and is 
only printing half the documents sent to it. 
She has plenty of print credits. She is 
requesting that someone take a look at it to 
make sure it's working properly.
 Add Attachment