Service Request Ticket - # 56760

Service Request Information

CONTACT Name Hafner, Samantha   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 30, 2015 08:43 AM
Department Humanities Division Phone
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20130539[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 9020 SFF, i7-4770(quad 3.4GHz, 8MB)
Serial No. 9WL8FZ1 Location PDR

CPU Intel Core i7-4770(Quad core HT, 3.4GHz, 8MB)


OS Windows 7 Pro, 64 bit Software Microsoft Office Pro Plus 2013 downgraded to 2010 from P0092986

Wired NIC F8:B1:56:C5:AF:2D

TECHS Submitted by Meghann Thilberg Contact mthilberg12@wou.edu 88925
Primary Technician Contact bidahor13@wou.edu 88925

Tracking

Entered by Date Memo
Babatunde Idahor
Email

Public
Entered by Date Memo
Babatunde Idahor Apr 30, 2015 09:39 AM 
Status changed from (1) Pending to (5) Completed
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Babatunde Idahor Apr 30, 2015 09:39 AM 
This is the extension number for Hafner, Samantha 
at Maaske 313 : ex 88308.
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Babatunde Idahor Apr 30, 2015 09:38 AM 
Network cable was rearranged to the appropriate 
port on the switch.Everything is fine now.
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Babatunde Idahor Apr 30, 2015 09:10 AM 
Task reassigned to Babatunde Idahor.
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Meghann Thilberg Apr 30, 2015 08:43 AM 
She cannot connect to the internet on her
computer. Keeps saying "no network". If you can go
to her office and take a look that would be great.
She did not give a specific time, but she's in her
office now.
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