Service Request Ticket - # 56762

Service Request Information

CONTACT Name Bracy, Jennifer   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 30, 2015 10:28 AM
Department Creative Arts Phone 88534
Location Email bracyj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20110427[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple iMac 27-inch,3.4GHz Quad-Core Intel i7 #Z0M7
Serial No. D25GQ1FFDHJW Location PDR

CPU 3.4GHz Quad-Core Intel Core i7


OS MAC OS X 10.12 (macOS Sierra) Software bundled with iLife'11, Microsoft Office 2011 for MAC from P0083713 Adobe Master Collection CS5.5 MAC P0083713 Apple Keynote '09 Volume Licenses 22 seats from P0083717, Adobe Master Coll. CS6 from P0091311 JULY2013

Wired NIC 3C:07:54:2D:EF:87


Wireless NIC E4:CE:8F:67:92:95


Bluetooth NIC 34:51:C9:F2:D6:62

TECHS Submitted by Emily Watson Contact ewatson13@wou.edu 88925
Primary Technician Contact bidahor13@wou.edu 88925

Tracking

Entered by Date Memo
Babatunde Idahor
Email

Public
Entered by Date Memo
Babatunde Idahor Apr 30, 2015 11:02 AM 
Status changed from (1) Pending to (5) Completed
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Babatunde Idahor Apr 30, 2015 11:02 AM 
Keyboard replaced with wou#:20080824[Edit Inv]
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Babatunde Idahor Apr 30, 2015 10:37 AM 
Task reassigned to Babatunde Idahor.
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Emily Watson Apr 30, 2015 10:28 AM 
****This is an email****
Also, #20110427[Edit Inv] seems to be having keyboard 
issues... it's not working, even after restart 
and unplugging and replugging the USB cord.
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