Service Request Ticket

Service Request Information

CONTACT	Name	Hautala, Bob	Date	Apr 30, 2015 02:50 PM
	Department	Health & Exercise Science	Phone	88262
	Location		Email	hautalar@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Printer	Edit WOU #	20140596 (opens in a new window)	Bldg/Room	RWEC 245
	Service Tag		Description	Xerox Phaser 3260/DI Monochrome Laser Printer
	Serial No.	K7A220998	Location	Bob Hautala
	Model	Phaser 3260DI	Hostname
	Notes	Up to 29 ppm Maximum print resolution: 600 x 600 dpi (up to 4800 x 600 enhanced image quality) Black Print Quality, 50sheet(s) Capacity / Legal (8.5 in x 14 in), USB Type B, Wireless capable, 1 year warranty, PCL 5e emulation, PCL 6 emulation, PostScript 3 support and Mobile printing: Apple AirPrint, Xerox PrintBack	Ink/Toner Refill	Standard Capacity Print Cartridge: 1,500 pages 106R02775 High Capacity Print Cartridge: 3,000 pages 106R02777 Drum Cartridge: 10,000 pages*** 101R00474
	Wired NIC	9C:93:4E:39:BE:1D

TECHS	Submitted by	Sarah Pettigrew	Contact	spettigrew12@wou.edu	88925
	Primary Technician		Contact	dkarbia11@wou.edu	88925

Entered by	Date	Memo
Dyl Karbia			Email Public
Entered by	Date	Memo
Dyl Karbia	May 08, 2015 11:10 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Dyl Karbia	May 08, 2015 11:10 AM	I was able to get hold of Bob. I delivered his xerox printer and set it up for him. Did test print upon completion it works just fine.	Add Attachment
Dyl Karbia	May 07, 2015 11:06 AM	Hi Bob, Please be inform that we have a local Xerox printer that is needed to be deliver at your office. We were wondering when is the best time to deliver and setup the printer in your office. Please let us know your availability in order to deliver it. Look forward hearing from you. Best Regards, UCS Techs	Add Attachment
Megan Thibeault	May 07, 2015 10:10 AM	Task reassigned to Dyl Karbia.	Add Attachment
Megan Thibeault	May 07, 2015 10:10 AM	Status changed from (7) Waiting for Contact to (1) Pending	Add Attachment
Megan Thibeault	May 07, 2015 10:10 AM	please email them availability and put back into ucstech	Add Attachment
Megan Thibeault	May 04, 2015 08:51 AM	Status changed from (1) Pending to (7) Waiting for Contact	Add Attachment
Dyl Karbia	May 01, 2015 08:29 AM	Left VM	Add Attachment
Sarah Pettigrew	Apr 30, 2015 02:50 PM	NEW EQUIP SETUP: A USB local Xerox printer needs to be setup and delivered to Bob Hautala in NE 214. The WOU # of the printer is 20140596. The printer is in the box on the floor near the counter in ITC 008.	Add Attachment