Service Request Ticket - # 56769

Service Request Information

CONTACT Name Kelly, Tom   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 30, 2015 02:55 PM
Department Health & Exercise Science Phone 88256
Location Email kellyt@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20140595[Edit Inv] (opens in a new window) Bldg/Room RWEC 232
Service Tag Description Xerox Phaser 3260/DI Monochrome Laser Printer
Serial No. K7A220977 Location Tom Kelly, NTT Asst. Professor

Model Phaser 3260DI Hostname
Notes Up to 29 ppm Maximum print resolution: 600 x 600 dpi (up to 4800 x 600 enhanced image quality) Black Print Quality, 50sheet(s) Capacity / Legal (8.5 in x 14 in), USB Type B, Wireless capable, 1 year warranty, PCL 5e emulation, PCL 6 emulation, PostScript 3 support and Mobile printing: Apple AirPrint, Xerox PrintBack Ink/Toner Refill Standard Capacity Print Cartridge: 1,500 pages** 106R02775 High Capacity Print Cartridge: 3,000 pages** 106R02777 Drum Cartridge: 10,000 pages*** 101R00474

Wired NIC 9C:93:4E:39:BD:AA

TECHS Submitted by Sarah Pettigrew Contact spettigrew12@wou.edu 88925
Primary Technician Contact rushingj@wou.edu 89242

Tracking

Entered by Date Memo
John Rushing
Email

Public
Entered by Date Memo
John Rushing May 20, 2015 09:27 AM 
Status changed from (2) Scheduled to (5) Completed
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John Rushing May 20, 2015 09:27 AM 
Delivered on 5/20/2015
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John Rushing May 19, 2015 02:02 PM 
Status changed from (1) Pending to (2) Scheduled
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John Rushing May 18, 2015 03:30 PM 
Task reassigned to John Rushing.
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John Rushing May 18, 2015 03:30 PM 
scheduled for delivery on 5/20/2015 at 8am.  He 
would like to have 20140322[Edit Inv] moved to HWC 303.
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Babatunde Idahor May 14, 2015 12:28 PM 
Went over to Tom's office today- but he was 
unavailable.Also, contacted the Admin assistant 
and went over to the office- they are out from 
May 7th through to the 15th, to resume on the 
18th fully.So, I have here the open-office 
hours for Tom Kelly: 
Monday 9:00 -9:50 & 12:00 - 13:50; 
Wednesday 12:00 - 13:50.
Note:Tom hasn't responded to our email and 
VM's. Please, follow-up by visitation or phone 
to schedule a meeting time.
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Babatunde Idahor May 14, 2015 11:46 AM 
Left a VM.
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Lexie Widmer May 13, 2015 03:20 PM 
Left VM.
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Lexie Widmer May 13, 2015 02:48 PM 
Task reassigned to UCS Tech.
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Dyl Karbia May 08, 2015 11:19 AM 
I sent Tom an email requesting his availability
but haven't heard from him.
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Dyl Karbia May 07, 2015 11:09 AM 
Hi Tom,
Please be inform that we have a local Xerox
printer that is needed to be deliver at your
office.  We were wondering when is the best time
to deliver and setup the printer in your office.
Please let us know your availability in order to
deliver it. Look forward hearing from you.
Best Regards,
UCS Techs
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Megan Thibeault May 07, 2015 10:11 AM 
Status changed from (7) Waiting for Contact to (1) Pending
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Megan Thibeault May 07, 2015 10:11 AM 
Status changed from (7) Waiting for Contact to (1) Pending
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Megan Thibeault May 07, 2015 10:11 AM 
please email them availability and put back into
ucstech
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Megan Thibeault May 04, 2015 08:51 AM 
Status changed from (1) Pending to (7) Waiting for Contact
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Dyl Karbia May 01, 2015 08:31 AM 
Left VM
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Sarah Pettigrew Apr 30, 2015 02:55 PM 
NEW EQUIP SETUP: A USB local setup Xerox printer needs to be 
setup and delivered to Tom Kelly in NPE 212. The WOU # of the 
printer is 20140595[Edit Inv]. The printer is in the box on the floor near the 
counter in ITC 008.
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