Service Request Ticket - # 56779

Service Request Information

CONTACT Name Menear, Carla   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 01, 2015 08:35 AM
Department Creative Arts Phone 88275
Location Email menearc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20110874[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description OptiPlex 990 SFF, Intel Core i5 2500(3.3GHz, 6M)
Serial No. 2C245V1 Location PDR

CPU Intel Core i5-2500(3.3GHz,6M,TV-x)


OS Windows 7 Pro, 64 bit Software MS Office Pro Plus 2010 from P0085446

Wired NIC 18:03:73:26:19:BC

TECHS Submitted by Ryan Ripp Contact rripp13@wou.edu 88925
Primary Technician Contact

Tracking

Entered by Date Memo
Self Resolved
Email

Public
Entered by Date Memo
Katie Halvorson May 01, 2015 11:32 AM 
Task reassigned to Self Resolved.
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Katie Halvorson May 01, 2015 11:32 AM 
Status changed from (1) Pending to (5) Completed
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Katie Halvorson May 01, 2015 11:32 AM 
****This is an email****
Hello,
You can delete this work order request, as my
email is now working.

 Carla Menear
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Ryan Ripp May 01, 2015 08:35 AM 
Carla called in saying that she is unable to 
access her email. She says that Soukup helped 
her set up some kind of "auto-run update 
manage/login", and is now unable to use that. 
Her callback number is 88733.
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