Service Request Ticket - # 56782

Service Request Information

CONTACT Name Brownbridge, Robert   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 01, 2015 01:09 PM
Department Deaf Studies and Professional Studies Phone 88961
Location Email brownbr@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20120658[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description iMac, 21.5-inch, Intel Core i5, 2.7GHz, Quad core
Serial No. D25K80D0DNML Location PDR

CPU Intel Core i5(2.7GHz Quade-core, 6MB L3)


OS Unknown Software MS Office 2011 Std for MAC from P0088808, TRANSFERED SEPT2016 DO NOT REINSTALL--Filemaker Pro 12 Upgrade License from P0085642 TRANSFERRED FROM W#20080823 was Scarlato to Bob Brownbridge W#20120658 APRIL2015

Wired NIC 10:DD:B1:9D:DE:03


Wireless NIC 8C:2D:AA:47:7B:81


Bluetooth NIC 8C:2D:AA:47:7B:82

TECHS Submitted by Ryan Ripp Contact rripp13@wou.edu 88925
Primary Technician Contact rtidwell11@wou.edu 88925

Tracking

Entered by Date Memo
Ruby Tidwell
Email

Public
Entered by Date Memo
Ruby Tidwell May 01, 2015 01:35 PM 
Status changed from (1) Pending to (5) Completed
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Ruby Tidwell May 01, 2015 01:35 PM 
The folders were organized by name and so he could 
not move them.  I changed them to be organized 
freely so he could move them on the desktop
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Ruby Tidwell May 01, 2015 01:21 PM 
Task reassigned to Ruby Tidwell.
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Ryan Ripp May 01, 2015 01:09 PM 
Unfortunately when Robert received his fixed 
computer, all of his desktop icons and folders are 
locked. His callback number is 88961.
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