Service Request Ticket

Service Request Information

CONTACT	Name	McAlpine, Diana	Date	May 01, 2015 03:23 PM
	Department	Health & Exercise Science	Phone	88908
	Location		Email	mcalpined@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Tablet	Edit WOU #	20140583 (opens in a new window)	Bldg/Room	NPE
	Service Tag		Description	Apple iPad Air Wi-Fi 16GB space Grey #ME894LL/B
	Serial No.	DMPPL0W9FK10	Location	HPE ipad cart(see Diane McApline for details)
	CPU	A7 chip with 64-bit arch. & M7 motion coprocessor
	OS	iOS 8	Software
	Wireless NIC	98:E0:D9:C5:01:40
	Bluetooth NIC	98:E0:D9:C5:01:0A

TECHS	Submitted by	Sarah Pettigrew	Contact	spettigrew12@wou.edu	88925
	Primary Technician		Contact		88925

Entered by	Date	Memo
New Equip. Setup			Email Public
Entered by	Date	Memo
Nick Moore	May 18, 2015 11:29 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Nick Moore	May 18, 2015 11:29 AM	delivered to diana.	Add Attachment
Nick Moore	May 18, 2015 11:11 AM	spoke with Diana, She let me know that the department has their own apple id to install apps and finish set up. So I did basic updates and have them named and ready to be set up by diana.	Add Attachment
Tricia Flaherty	May 13, 2015 11:27 AM	I have made an invoice and put the box of 10 plus 2 additional iPads on the shelf across from restroom	Add Attachment
Tricia Flaherty	May 13, 2015 11:15 AM	Task reassigned to New Equip. Setup.	Add Attachment
Tricia Flaherty	May 13, 2015 11:15 AM	This is a second set top go with a set of 12 they purchased last sprin. W#20131052 - 20131053 Health & PE Division, for use in class with faculty supervision (order#7749) Deliver to Diane McAlpine in NPE Office see SR54050 and talk with Diane McApline about configuration.	Add Attachment
Sarah Pettigrew	May 01, 2015 03:23 PM	NEW EQUIP SETUP: 12 iPad Airs need to be setup and delivered to the NEW PE HPE Division Office for use in the HPE iPad cart. The WOU #s of the iPads are: 20140583, 20140584, 20140585, 20140586, 20140587, 20140588, 20140589, 20140590, 20140591, 20140592, 20140593, 20140594 The iPads are on the shelves behind Tricia's desk.	Add Attachment