Service Request Ticket - # 56787

Service Request Information

CONTACT Name Shimizu, Melinda   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 01, 2015 04:08 PM
Department Natural Science Division Phone 89320
Location Email shimizum@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20140291[Edit Inv] (opens in a new window) Bldg/Room NS 216
Service Tag FT9PM22 Description Dell Precision T7610 with Dual Processor
Serial No. FT9PM22 Location GIS Research Station

CPU Dual Intel Xeon E5-2620v2( 6core HT, 2.1GHz, 15MB)


OS Windows 7 Pro, 64 bit Software MS Office Pro Plus 2013 from P0095365, Adobe Web&Design CCE WIN license PurchTBA, ARCGIS from campus Site License, IDRISI Selva Student Lab Kit from P0095779, EndNoteX7Hybrid(WIN/MAC) v7.1 from P0096963; Camtasia Education WIN9.0.3/MAC3.0.4 from VISA2016006196 (9627) SR62879; UniverseSandbox2 ver20.2.1 VISA2017006893 NOV2017

Wired NIC 34:17:EB:D2:60:F0


Wireless NIC 34:17:EB:D2:5E:6E


TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact vsharma08@wou.edu 88925

Tracking

Entered by Date Memo
Vikas Sharma
Email

Public

Entered by Date Memo
Vikas Sharma May 11, 2015 10:34 AM
Status changed from (1) Pending to (5) Completed
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Vikas Sharma May 11, 2015 10:34 AM
Done :)
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Megan Thibeault May 11, 2015 08:27 AM
Task reassigned to Vikas Sharma.
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Miles Rakestraw May 05, 2015 02:03 PM
She would a tech to come install this software
Monday 05/11/2015 at 10am.
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Tricia Flaherty May 04, 2015 12:22 PM
She also needs a speaker installed in this
location on W#20140293[Edit Inv], I have invoice and speaker
on shelf by restroom.
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Vikas Sharma May 04, 2015 10:13 AM
Task reassigned to UCS Tech.
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Vikas Sharma May 04, 2015 10:13 AM
Left VM and also went to her office, she was not there.
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Vikas Sharma May 04, 2015 08:16 AM
Task reassigned to Vikas Sharma.
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Tricia Flaherty May 01, 2015 04:08 PM
SHE is available 10am-12pm on MONDAY May 4th,
please let her know if no one can make this
tenative time and find a time that works for both
Techs and her.  

She needs this installed on W#20140291[Edit Inv],
W#20140343[Edit Inv], W#20140344[Edit Inv], & W#20140345[Edit Inv]. in NS110 Her
GIS research Lab stations for use by her Advanced
GIS class.  She had forgotten to request it
earlier and just realized this week that it was
still needed.  
The license is part of our Campus Site license
that is valid for use on all faculty and student
lab stations for academic use.

Module installers can be found at:
T:\Spss\SPSS22StatisticsSTD_AuthUser\Desktop 22.0
for Base and all Modules Academic Microsoft Windows
Auth code can be found in:
T:\Spss\SPSS22StatisticsSTD_AuthUser\SerialandPurchaseInfo.txt
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