Service Request Ticket - # 56802

Service Request Information

CONTACT Name Leitschuh, Carol   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 04, 2015 12:38 PM
Department The Research Institute Phone
Location Email leitschuhc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20101292[Edit Inv] (opens in a new window) Bldg/Room ITC 008
Service Tag 29WZHQ1 Description Dell OptiPlex 990 SFF Core i5-2400, 3.1GHz,6M,TV-x
Serial No. 29WZHQ1 Location 008(Underneath the standup desk)

CPU Intel Core i5-2400(3.1GHz,6M,TV-x)


OS Unknown Software Win 7 Pro, bundled with Roxio Creator and CyberLink PowerDVD, MS Office Pro Plus 2010 from P0080720 installed as Office Pro Plus 2007

Wired NIC 78:2B:CB:A1:8A:81

TECHS Submitted by Katie Halvorson Contact khalvorson08@wou.edu 88925
Primary Technician Contact rtidwell11@wou.edu 88925

Tracking

Entered by Date Memo
Ruby Tidwell
Email

Public
Entered by Date Memo
Ruby Tidwell May 04, 2015 01:36 PM 
Status changed from (1) Pending to (5) Completed
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Ruby Tidwell May 04, 2015 01:36 PM 
Changed default printer settings to color through 
devices and printers and then was able to print 
successfully in color
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Ruby Tidwell May 04, 2015 01:07 PM 
Task reassigned to Ruby Tidwell.
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Katie Halvorson May 04, 2015 12:38 PM 
TR-TRIcolor
She is trying to print colored jobs to this
printer and it always comes out black and white. 

88238
651-208-8987
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