Service Request Ticket - # 56803

Service Request Information

CONTACT Name Tolley, LaRon   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 04, 2015 01:11 PM
Department Admissions Office Phone 88697
Location Email tolleyl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20131026[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description iMac, 21.5-inch, Intel Core i5, 2.7GHz, Quad core
Serial No. D25MR216F8J7 Location PDR 2023 Giveaway

CPU Intel Core i5(2.7GHz Quade-core, 6MB L3)


OS MAC OS X 10.9 (Mavericks) Software MS Office 2011 Std for MAC from P0094155

Wired NIC 68:5B:35:D2:46:43


Wireless NIC 88:63:DF:8C:10:4F


Bluetooth NIC 88:63:DF:8C:10:50

TECHS Submitted by Sarah Pettigrew Contact spettigrew12@wou.edu 88925
Primary Technician Contact rushingj@wou.edu 89242

Tracking

Entered by Date Memo
John Rushing
Email

Public
Entered by Date Memo
John Rushing May 12, 2015 03:16 PM 
Status changed from (2) Scheduled to (5) Completed
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John Rushing May 12, 2015 03:16 PM 
delivered on 5/12/2015.
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John Rushing May 11, 2015 10:35 AM 
Status changed from (1) Pending to (2) Scheduled
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John Rushing May 11, 2015 10:35 AM 
Delivery scheduled for Tuesday 5/11/2015 from 1pm 
to 2pm.
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John Rushing May 11, 2015 08:35 AM 
Sent email to setup delivery time.
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Megan Thibeault May 06, 2015 11:14 AM 
Task reassigned to John Rushing.
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Ruby Tidwell May 06, 2015 11:01 AM 
Task reassigned to UCS Tech.
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Nick Moore May 04, 2015 04:19 PM 
computer is ready to be delivered. it is sitting back on the shelf.
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Ruby Tidwell May 04, 2015 02:23 PM 
Task reassigned to New Equip. Setup.
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Ruby Tidwell May 04, 2015 02:23 PM 
Performed clean install - still needs everything 
set up.
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Sarah Pettigrew May 04, 2015 01:59 PM 
There is also an adaptor cable that will need to be delivered with the 
computer. There is an invoice with this item.
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Nick Moore May 04, 2015 01:41 PM 
Task reassigned to Ruby Tidwell.
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Sarah Pettigrew May 04, 2015 01:11 PM 
NEW EQUIP SETUP: (GFA) An iMac needs to be setup and delivered to 
LaRon Tolley in MA 217. The WOU # of the new computer is 
20131026[Edit Inv]. The WOU # of the old computer is 20090297[Edit Inv] and the 
old monitor is 20090321[Edit Inv]. The new equipment is on the counter in 
ITC 008.
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