Service Request Ticket - # 56822

Service Request Information

CONTACT Name Whisenhunt, Jake   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 05, 2015 09:41 AM
Department Facilities Services Phone 88993
Location Email whisenhj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20110139[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Optiplex 990 SFF, Intel Core i5 2400(3.1GHz,
Serial No. 34WFZQ1 Location PDR

CPU Intel Core i5-2400(3.1GHz,6M,TV-x)


OS Unknown Software Win 7 Pro, bundled with Roxio Creator and CyberLink PowerDVD, MS Office Pro Plus 2010 from P0081747 installed as Office Pro Plus 2007

Wired NIC 78:2B:CB:B3:9C:E1

TECHS Submitted by Meghann Thilberg Contact mthilberg12@wou.edu 88925
Primary Technician Contact mrakestraw13@wou.edu 88925

Tracking

Entered by Date Memo
Miles Rakestraw
Email

Public
Entered by Date Memo
Miles Rakestraw May 05, 2015 11:13 AM 
Status changed from (1) Pending to (5) Completed
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Miles Rakestraw May 05, 2015 11:13 AM 
Power supply is bad.  Replaced with power supply
from spare W#20110339[Edit Inv].  Returned to Jake Whisenhunt.
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Miles Rakestraw May 05, 2015 10:02 AM 
Task reassigned to Miles Rakestraw.
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Meghann Thilberg May 05, 2015 09:41 AM 
he tried turning on his computer and it won't
respond. He did not say a specific time to come
take a look at it, but the sooner the better.
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