Service Request Ticket - # 56837

Service Request Information

CONTACT Name Hansen, Jennifer   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 06, 2015 11:01 AM
Department Service Learning & Career Development Phone 88652
Location Email hansenj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20110842[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description OptiPlex 990 SFF, Intel Core i5 2500(3.3GHz, 6M)
Serial No. 2BW75V1 Location PDR

CPU Intel Core i5-2500(3.3GHz,6M,TV-x)


OS Windows 7 Pro, 64 bit Software MS Office Pro Plus 2010 from P0085446, TRANSFER Adobe CC2015 subscription serialized desktop from Order#6617 DEC2015 to new computer W#20141197 SR60391

Wired NIC 18:03:73:26:11:E9

TECHS Submitted by Kevin Thibeault Contact kthibeault11@wou.edu 88925
Primary Technician Contact vsharma08@wou.edu 88925

Tracking

Entered by Date Memo
Vikas Sharma
Email

Public
Entered by Date Memo
Vikas Sharma May 13, 2015 09:51 AM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Vikas Sharma May 13, 2015 09:51 AM 
Delivered her computer and everything worked fine.
Add Attachment
Vikas Sharma May 11, 2015 11:57 AM 
Gave her a loaner..Reimaging now
 Add Attachment
Vikas Sharma May 08, 2015 09:13 AM 
Has to be reimage so she told me to come on monday at 
8:30am
 Add Attachment
Vikas Sharma May 06, 2015 11:40 AM 
update her computer and wait till tomorrow see everything 
is working good.
 Add Attachment
Vikas Sharma May 06, 2015 11:05 AM 
Task reassigned to Vikas Sharma.
 Add Attachment
Kevin Thibeault May 06, 2015 11:01 AM 
****This is an email****
if it's today - i'm around all day.  i will take a
lunch at some point.


On Wed, May 6, 2015 at 10:54 AM, UCS
ServiceRequest  wrote:

    Jennifer,

    I'm not too sure.  I can have someone come
check it out for you if you'd like?  I just need
the WOU# of the machine and times you are available.

    Thank you!

    On Wed, May 6, 2015 at 10:49 AM, Jennifer
Hansen  wrote:

        why do i repeatedly get "Excel cannot
complete this task with available resources. 
choose less data or close other applications"

        it doesn't seem to matter what i have open
it get this more and more and more.

        a big chunk of what i do is related to
using excel and it is very frustrating and time
consuming to have to try to find the work around
to make my system work

        any ideas are appreciated.

        thank you!
Add Attachment