Service Request Ticket - # 56841

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 06, 2015 02:57 PM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20101236[Edit Inv] (opens in a new window) Bldg/Room CH 105
Service Tag Description Xerox Phaser 4510/DT Mono Laser
Serial No. ART385862 Location Art Dept. Main Office, Cathy McLean replacing W#20020044

Model 4510/DT Hostname ansel.wou.edu
Notes 45ppm, network ready, multiple users w/ heavy usage, two 550 sheet main trays and a 150 sheet by-pass tray, automatic duplex capabilities, NOT STUDENT TECH IP:140.211.76.23 Ink/Toner Refill

Wired NIC 00:00:AA:F4:53:FB

TECHS Submitted by Kevin Thibeault Contact kthibeault11@wou.edu 88925
Primary Technician Contact rtidwell11@wou.edu 88925

Tracking

Entered by Date Memo
Ruby Tidwell
Email

Public
Entered by Date Memo
Ruby Tidwell May 06, 2015 03:30 PM 
Status changed from (1) Pending to (5) Completed
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Ruby Tidwell May 06, 2015 03:30 PM 
Restarted printer and was able to print 
successfully
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Ruby Tidwell May 06, 2015 03:10 PM 
Task reassigned to Ruby Tidwell.
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Kevin Thibeault May 06, 2015 02:57 PM 
Printer in Campbell Hall 105 is frozen and will
not accept new print jobs or print current ones.
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