Service Request Ticket - # 56845

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 06, 2015 05:00 PM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20131144[Edit Inv] (opens in a new window) Bldg/Room APSC 102
Service Tag Description HP LaserJet M712DN Duplex Network Monochrome Laser Printer #CF236A
Serial No. CNCCG1N0ML Location Midi Lab Printer

Model CF236A Hostname midilab.wou.edu
Notes 40ppm, 1200dpi x 1200dpi (B&W), 600sheet(s) Capacity / Ledger B Size (11 in x 17 in), USB Type A,Duty cycle: Up to 100,000 pages,100-sheet multipurpose tray, 2 x 250-sheet input trays, USB Type B, RJ-45 / 512MB Installed RAM / 1GB Maximum RAM / 1 Year Warranty IP: 140.211.64.75 Ink/Toner Refill HP 14X Black LaserJet Toner Cartridge (~17,500 yield) CF214X

Wired NIC FC:15:B4:2D:F0:A2

TECHS Submitted by Kevin Thibeault Contact kthibeault11@wou.edu 88925
Primary Technician Contact dkarbia11@wou.edu 88925

Tracking

Entered by Date Memo
Dyl Karbia
Email

Public
Entered by Date Memo
Dyl Karbia May 07, 2015 08:53 AM 
Status changed from (1) Pending to (5) Completed
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Dyl Karbia May 07, 2015 08:53 AM 
Check the printer at APSC 102, I uninstalled the
current driver on the system and re-installed the
printer drivers now it work just fine.
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John Rushing May 07, 2015 08:50 AM 
Task reassigned to Dyl Karbia.
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Kevin Thibeault May 06, 2015 05:00 PM 
Printer in APSC 102 is frozen and it won't print
new print jobs or any that are pending.
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