Service Request Ticket - # 56848

Service Request Information

CONTACT Name Wade, Philip   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 07, 2015 09:53 AM
Department Natural Science Division Phone 88225
Location Email wadep@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20100866[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 960 SFF, 3.0GHz,6M,1333MHz FSB
Serial No. 5S5RDQ1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Unknown Software WIN 7 Pro downgraded to WIN XP Pro,Roxio Creator Dell Edition 10.3 and Cyberlink Power DVD 8.3 bundled with PC, MS Office Pro Plus 2010 license from P0079888 installed as Office Pro Plus 2007

Wired NIC BC:30:5B:D8:C3:C9

TECHS Submitted by Meghann Thilberg Contact mthilberg12@wou.edu 88925
Primary Technician Contact dkarbia11@wou.edu 88925

Tracking

Entered by Date Memo
Dyl Karbia
Email

Public
Entered by Date Memo
Dyl Karbia May 07, 2015 10:47 AM 
Status changed from (1) Pending to (5) Completed
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Dyl Karbia May 07, 2015 10:47 AM 
I was able to get hold of Philip and set WOU link
as the default page for his browser and also did
some updates.
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Dyl Karbia May 07, 2015 10:06 AM 
Task reassigned to Dyl Karbia.
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Meghann Thilberg May 07, 2015 09:53 AM 
****This is an email****
Dear UCS crew computer WOU # 20100866[Edit Inv] in NS 114
needs assistance with

    login page not showing WOU sites
    Search page no logger showing GOOGLE seach choice

I am in NS 114 today from 10am -3:30 pm please
stop by for these "quick" fixes. thanksphilip
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