Service Request Ticket - # 56859

Service Request Information

CONTACT Name Price, Sharon   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 08, 2015 08:58 AM
Department Student Enrichment Program Phone 89355
Location Email pricesl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Thin Client Edit WOU # 20120248[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Wyse P20 Thin Client (64F/1GR XDR US) #909101-01L
Serial No. 200SL703942 Location PDR

CPU Unknown


OS Unknown Software

Wired NIC 00:80:64:A0:FF:63

TECHS Submitted by Katie Halvorson Contact khalvorson08@wou.edu 88925
Primary Technician Contact vsharma08@wou.edu 88925

Tracking

Entered by Date Memo
Vikas Sharma
Email

Public
Entered by Date Memo
Vikas Sharma May 13, 2015 10:35 AM 
Status changed from (1) Pending to (5) Completed
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Vikas Sharma May 13, 2015 10:35 AM 
swap the monitors
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Vikas Sharma May 11, 2015 12:21 PM 
Its busy till 5pm
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Vikas Sharma May 11, 2015 12:21 PM 
Seems like a monitor is not working fine so going to 
replace it.
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Vikas Sharma May 08, 2015 09:13 AM 
Task reassigned to Vikas Sharma.
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Katie Halvorson May 08, 2015 08:58 AM 
****This is an email****
Happy Friday UCS!

Students are reporting that one of the computers
in the Math Student Lounge - MNB 112 keeps turning
off and on in the middle of doing things on it.

Monitor # 2005 0818
WYSE Client #2012 0248

Thank you for your assistance,
Sharon
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