Service Request Ticket - # 56875

Service Request Information

CONTACT Name Smith, Julia   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 11, 2015 03:27 PM
Department Deaf Studies and Professional Studies Phone 88744
Location Email smithj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Tablet Edit WOU # 20110532[Edit Inv] (opens in a new window) Bldg/Room SSC 227
Service Tag Description Apple iPad 2 with Wi-Fi 16GB -Black #MC769LL/A
Serial No. DMPGYLDUDFHW Location Julia Smith

CPU 1GHz dual-core Apple A5


OS Software shipped with iOS 5.0

Wireless NIC E0:B9:BA:DA:8D:B2


Bluetooth NIC E0:B9:BA:DA:8D:B3

TECHS Submitted by Kevin Thibeault Contact kthibeault11@wou.edu 88925
Primary Technician Contact bidahor13@wou.edu 88925

Tracking

Entered by Date Memo
Babatunde Idahor
Email

Public
Entered by Date Memo
Babatunde Idahor May 12, 2015 12:11 PM 
Status changed from (1) Pending to (5) Completed
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Babatunde Idahor May 12, 2015 12:11 PM 
Keyboard is fine and returned to user.
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Babatunde Idahor May 12, 2015 10:20 AM 
Charging keyboard.
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Babatunde Idahor May 11, 2015 03:46 PM 
We need the charging cable.Scheduled a meeting 
with her tomorrow.
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Babatunde Idahor May 11, 2015 03:31 PM 
Task reassigned to Babatunde Idahor.
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Kevin Thibeault May 11, 2015 03:27 PM 
She called in stating that her keyboard for her
ipad has stopped working suddenly and now she can
only type on the screen. She would like someone to
come down and look at it as soon as possible and
will be in her office until 4 today. She is also
available tomorrow from 9-10.
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