Service Request Ticket

Service Request Information

CONTACT	Name	Latham, Valerie	Date	May 12, 2015 08:08 AM
	Department	Library & Media Services	Phone	88882
	Location		Email	lathamv@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Printer	Edit WOU #	20130047 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag		Description	Xerox ColorQube 8880DNM Color Printer
	Serial No.	T4B002634	Location	PDR
	Model	ColorQube 8870	Hostname	hlref4.wou.edu
	Notes	Notes Color Printer, 40 ppm, 2400 Finepoint Image Quality, 512 MB Memory, Ethernet, USB, 1X525 Letter/Legal Input Tray, Two-Sided Printing, Na Pwr Cord STUDENT TECH PRINTER WITH PAGEPACK IP: 140.211.112.46 Metered Code: 3795 RMA:XFL134178E	Ink/Toner Refill	Black:108R00965 Blue:108R00962 Yellow:108R00964 Magenta:108R00963 MAINT KIT:109R00783
	Wired NIC	9C:93:4E:5F:D6:44

TECHS	Submitted by	Meghann Thilberg	Contact	mthilberg12@wou.edu	88925
	Primary Technician		Contact	bidahor13@wou.edu	88925

Entered by	Date	Memo
Babatunde Idahor			Email Public
Entered by	Date	Memo
Babatunde Idahor	May 12, 2015 10:19 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Babatunde Idahor	May 12, 2015 10:19 AM	Task reassigned to Babatunde Idahor.	Add Attachment
Babatunde Idahor	May 12, 2015 10:19 AM	* Refer to SR56876: same task ***	Add Attachment
Babatunde Idahor	May 12, 2015 10:18 AM	* Refer to SR56878: same task ***	Add Attachment
Megan Thibeault	May 12, 2015 09:35 AM	Task reassigned to UCS Tech.	Add Attachment
Meghann Thilberg	May 12, 2015 08:08 AM	**This is an email** Ref West printer is out of service and turned off due to multiple patrons in a row showing their blotted ink on papers. Felt we didn't have a choice even though these multiple patrons for once didn't have me fill out a form for their print credits. The Ref West printer number is 20130047.	Add Attachment