Spoke to Gail- she is fine with the set-up.

https://support.microsoft.com/en-us/kb/2694911

****This is an outgoing email****
Hi Gail,

Just checking in with you, as your service request
ticket is still open.  How is your machine
functioning for you?

Lexie
Desktop Support
88925.

Soukup installed Powerphase.  Drives are mapping
intermittently.  

wolfeg
I:
J:
H:
K:
She is gone next week.

She will be using the computer normally tomorrow
and will let us know if problems reoccur. 

Task reassigned to Lexie Widmer.

Started image

Mike Soukup came in today, saying that people in
the Financial Aid department have been having
recurring issues with their machines.  The system
stops and starts, popping up warnings that the
explorer or whatever program they are in has
stopped.  It occurs more often in Word/Excel.  

I have retrieved Gail Wolfe's machine to test by
reimaging.  She has loaner W 20090556.  She says
she has backed up to her H:drive, and confirmed
with Soukup that program files on the C:drive were
not needed.

Her machine, W20110866, is by the imaging station.
 Needs standard staff image, special software is
managed by Soukup.