Service Request Ticket - # 56941

Service Request Information

CONTACT Name Eliassen, Lenore   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 15, 2015 12:20 PM
Department Creative Arts Phone 88461
Location Email eliassl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20140015[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox ColorQube 8870DNM Color Printer
Serial No. XFL145646 Location PDR

Model ColorQube 8870 Hostname rice109.wou.edu
Notes Notes Color Printer, 40 ppm, 2400 Finepoint Image Quality, 512 MB Memory, Ethernet, USB, 1X525 Letter/Legal Input Tray, Two-Sided Printing, Na Pwr Cord STUDENT TECH PRINTER WITH PAGEPACK IP: 140.211.114.50 Metered pin: 2821 Ink/Toner Refill Black:108R00965 Blue:108R00962 Yellow:108R00964 Magenta:108R00963 MAINT KIT:109R00783

Wired NIC 9C:93:4E:54:13:31

TECHS Submitted by Katie Halvorson Contact khalvorson08@wou.edu 88925
Primary Technician Contact rushingj@wou.edu 89242

Tracking

Entered by Date Memo
John Rushing
Email

Public
Entered by Date Memo
John Rushing May 15, 2015 04:42 PM 
Status changed from (1) Pending to (5) Completed
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John Rushing May 15, 2015 04:42 PM 
Printer would not take ink, I called Xerox and 
got the Metered ink pin 2821.  I added it to the 
Notes for the Printer.

The ink is full and ready to go.
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Ryan Ripp May 15, 2015 01:22 PM 
Unable to locate metered pin.
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Ryan Ripp May 15, 2015 01:10 PM 
Task reassigned to John Rushing.
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Katie Halvorson May 15, 2015 12:20 PM 
She wasn't sure what colors so a little of all may
need to be refilled.
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