Service Request Ticket - # 56966

Service Request Information

CONTACT Name DeNoyer, Sue   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 19, 2015 09:08 AM
Department College of Liberal Arts and Sciences Phone 88690
Location Email denoyes@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20100317[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox Phaser 3320/DNI Printer
Serial No. ELA2577007 Location PDR

Model P3250/DN Hostname
Notes networkable but hooked up local Ink/Toner Refill

Wired NIC 00:00:AA:B0:38:B7

TECHS Submitted by Meghann Thilberg Contact mthilberg12@wou.edu 88925
Primary Technician Contact bidahor13@wou.edu 88925

Tracking

Entered by Date Memo
Babatunde Idahor
Email

Public
Entered by Date Memo
Babatunde Idahor May 19, 2015 09:53 AM 
Status changed from (1) Pending to (5) Completed
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Babatunde Idahor May 19, 2015 09:53 AM 
Checked the rollers and the tool-kit, everything 
looked fine.I tried adjusting the latch and that 
fixed the problem.
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Babatunde Idahor May 19, 2015 09:19 AM 
Task reassigned to Babatunde Idahor.
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Meghann Thilberg May 19, 2015 09:08 AM 
When she prints double sided the printer always
jams. She will be in her office until 1pm today.
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