Service Request Ticket - # 56976

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 19, 2015 12:53 PM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20130053[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox ColorQube 8870DNM Color Printer
Serial No. XFL135991 Location PDR

Model ColorQube 8870 Hostname
Notes Notes Color Printer, 40 ppm, 2400 Finepoint Image Quality, 512 MB Memory, Ethernet, USB, 1X525 Letter/Legal Input Tray, Two-Sided Printing, Na Pwr Cord STUDENT TECH PRINTER WITH PAGEPACK IP: Metered Code: 8419 Ink/Toner Refill Black:108R00965 Blue:108R00962 Yellow:108R00964 Magenta:108R00963 MAINT KIT:109R00783

Wired NIC 9C:93:4E:2D:57:38

TECHS Submitted by Kevin Thibeault Contact kthibeault11@wou.edu 88925
Primary Technician Contact lwidmer11@wou.edu 88925

Tracking

Entered by Date Memo
Lexie Widmer
Email

Public
Entered by Date Memo
Lexie Widmer May 19, 2015 01:14 PM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Lexie Widmer May 19, 2015 01:14 PM 
Enabled metered supplies.  The TRC attendant
loaded ink.
 Add Attachment
Lexie Widmer May 19, 2015 01:00 PM 
Task reassigned to Lexie Widmer.
 Add Attachment
Kevin Thibeault May 19, 2015 12:53 PM 
Just received a phone call stating that this
printers "clicker" is not working. So when someone
tries to put ink into this printer it doesn't
accept it.
 Add Attachment