Service Request Ticket

Service Request Information

CONTACT	Name	Haberman, Karen	Date	May 19, 2015 02:38 PM
	Department	Natural Science Division	Phone	88478
	Location		Email	habermk@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Tablet	Edit WOU #	20140672 (opens in a new window)	Bldg/Room	ITC 008
	Service Tag		Description	Apple iPad mini 2 Wi-Fi 32GB - Silver #ME280LL/A
	Serial No.	F9GP728TFCM9	Location	2 weeks shelf in room 008
	CPU	A7 chip with 64-bit arch. & M7 motion coprocessor
	OS	iOS 8	Software
	Wireless NIC	24:24:0E:5D:A1:90
	Bluetooth NIC	24:24:0E:5D:A1:91

TECHS	Submitted by	Sarah Pettigrew	Contact	spettigrew12@wou.edu	88925
	Primary Technician		Contact	lwidmer11@wou.edu	88925

Entered by	Date	Memo
Lexie Widmer			Email Public
Entered by	Date	Memo
Lexie Widmer	May 21, 2015 03:35 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Lexie Widmer	May 21, 2015 03:35 PM	Ipad is delivered. Connected to wou-secure, added WOU email, setup passcode, showed her some basic usage.	Add Attachment
Ryan Ripp	May 21, 2015 01:40 PM	Karen called letting us know that the Ipad is ready to be delivered anytime today to her office before 5:00pm.	Add Attachment
Lexie Widmer	May 20, 2015 04:22 PM	Left VM for availability.	Add Attachment
Lexie Widmer	May 20, 2015 01:52 PM	Task reassigned to Lexie Widmer.	Add Attachment
Sarah Pettigrew	May 19, 2015 02:38 PM	NEW EQUIP SETUP: An iPad Mini needs to be setup and delivered to Karen Haberman in NS001. The WOU # of the iPad is 20140672. The new equipment is on the shelves across from the restroom in ITC 009.	Add Attachment