Service Request Ticket - # 56992

Service Request Information

CONTACT Name Lovos, Linda   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 21, 2015 08:21 AM
Department Student Health & Counseling Center Phone
Location Email lovoslc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20140297[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag GH8PM22 Description Dell OptiPlex 9020 SFF, i7-4770(quad 3.4GHz, 8MB)
Serial No. GH8PM22 Location PDR 2023 Giveaway

CPU Intel Core i7-4770(Quad core HT, 3.4GHz, 8MB)


OS Windows 7 Pro, 64 bit Software Microsoft Office Pro Plus 2013 from P0095365

Wired NIC 34:17:EB:D4:99:8D

TECHS Submitted by Meghann Thilberg Contact mthilberg12@wou.edu 88925
Primary Technician Contact mrakestraw13@wou.edu 88925

Tracking

Entered by Date Memo
Miles Rakestraw
Email

Public
Entered by Date Memo
Miles Rakestraw May 21, 2015 10:29 AM 
Status changed from (1) Pending to (5) Completed
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Miles Rakestraw May 21, 2015 10:29 AM 
Her account has been re-created and she is able to
log back in.
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Miles Rakestraw May 21, 2015 10:09 AM 
Task reassigned to Miles Rakestraw.
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Miles Rakestraw May 21, 2015 10:05 AM 
Ext 88313

Her account was accidentally terminated.  Dave M.
re-created her account.
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Meghann Thilberg May 21, 2015 08:21 AM 
She has been working here as a temp since Feb and
this morning she is unable to log in. She has a
username and password but it's still not working.
If you could get down there right away that would
be great!
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