Service Request Ticket - # 57007

Service Request Information

CONTACT Name Saffell, Tamie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 22, 2015 10:15 AM
Department Student Success & Advising Office Phone 88057
Location Email saffellt@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20121238[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description iMac, 21.5-inch, Intel Core i5, 2.7GHz, Quad core
Serial No. D25KV2VQDNML Location PDR

CPU Intel Core i5(2.7GHz Quade-core, 6MB L3)


OS MAC OS X 10.14 (Mojave) Software MS Office 2011 Std for MAC from P0090649

Wired NIC 10:DD:B1:CF:BF:18


Wireless NIC EC:35:86:48:1E:96


Bluetooth NIC EC:35:86:48:1E:97

TECHS Submitted by Ryan Ripp Contact rripp13@wou.edu 88925
Primary Technician Contact mcevilld@wou.edu 88507

Tracking

Entered by Date Memo
Dave McEvilly
Email

Public
Entered by Date Memo
Dave McEvilly May 27, 2015 09:54 AM 
Status changed from (7) Waiting for Contact to (5) Completed
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Dave McEvilly May 27, 2015 09:54 AM 
Done
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Dave McEvilly May 26, 2015 09:34 AM 
Status changed from (1) Pending to (7) Waiting for Contact
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Dave McEvilly May 26, 2015 09:34 AM 
Sent Tamie an email asking for file name
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Ryan Ripp May 22, 2015 10:17 AM 
I have requested further information such as what 
building and room she is in, as well as what the 
WOU number of the computer she is using.
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Ryan Ripp May 22, 2015 10:15 AM 
****This is an email****
I am in the process of cleaning out my H drive 
as I prepare to leave the university. In the 
process of transferring a file from my H drive 
to the I drive for the AALC, a file somehow 
became corrupted. Is there a way to recover the 
file? If so, let me know what information you 
require.
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