Service Request Ticket - # 57008

Service Request Information

CONTACT Name Hoeckle, Myron   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 22, 2015 11:06 AM
Department Student Engagement Phone 88088
Location Email hoeckleml@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20070075[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description HP LaserJet 4350DTN Printer #Q5409A
Serial No. CNRXJ99800 Location PDR

Model Q5409A Hostname zippy.wou.edu
Notes duplexing three trays PRINTER MAINT: HP LJ 4350DTN Maint Kit #Q5421A0-OEM-B P0097152 SR56500 IP:140.211.118.36; PRINT MAINT: HP 4350 Fuser Maintenance Kit #Q5421A, VISA2016005811, OCT2016, SR61735 Ink/Toner Refill

Wired NIC 00:1A:4B:14:A6:DE

TECHS Submitted by Ryan Ripp Contact rripp13@wou.edu 88925
Primary Technician Contact peppers@wou.edu 88956

Tracking

Entered by Date Memo
Shandelle Plasker
Email

Public
Entered by Date Memo
Shandelle Plasker Jun 01, 2015 01:00 PM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Shandelle Plasker Jun 01, 2015 01:00 PM 
Parts came in and I installed them. Printer is 
working great again.
 Add Attachment
Shandelle Plasker May 22, 2015 01:12 PM 
Ordered parts.

Order #: 8481
 Add Attachment
Nick Moore May 22, 2015 11:15 AM 
Task reassigned to Shandelle Pepper.
 Add Attachment
Ryan Ripp May 22, 2015 11:06 AM 
Myron called over from the WUC desk asking if it 
was possible for us to replay one of the tray 
wheels for the printer over there. His contact 
number is 88088.
 Add Attachment