Service Request Ticket - # 57025

Service Request Information

CONTACT Name Lane, Mark   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 26, 2015 01:09 PM
Department Bookstore Phone 88664
Location Email lanem@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20091109[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 5BT2SL1 Description Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
Serial No. 5BT2SL1 Location PDR 2023 Giveaway

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows 7 Pro, 64 bit Software WIN 7 Pro downgraded to WIN XP Pro,Roxio Creator Dell Edition 10.3 and Cyberlink Power DVD 8.3 bundled with PC, MS Office Pro Plus 2010 license downgraded to 2007 from P0074957

Wired NIC B8:AC:6F:83:0F:E6

TECHS Submitted by John Rushing Contact rushingj@wou.edu 89242
Primary Technician Contact rushingj@wou.edu 89242

Tracking

Entered by Date Memo
John Rushing
Email

Public
Entered by Date Memo
John Rushing May 27, 2015 10:10 AM 
Status changed from (1) Pending to (5) Completed
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John Rushing May 27, 2015 10:10 AM 
UPS computer can now print to the HP OfficeJet 
8000 printer
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John Rushing May 26, 2015 01:09 PM 
20091109[Edit Inv] is having issues printing to a local usb 
HP officejet 8000 printer.
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