Service Request Ticket - # 57030

Service Request Information

CONTACT Name Carrillo-Garcia, Adriana   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 26, 2015 02:30 PM
Department Admissions Office Phone 89366
Location Email carrilloa@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20070390[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description HP LaserJet P3005n Printer # Q7814A#ABA
Serial No. SCND1S70672 Location PDR

Model Q7814A Hostname sep.wou.edu
Notes Printer Maint:HP LJXXXX Pickup Roller from VISA2013004000 SR53608 MAY2014 P3005n Maint. Kit #KIT-MAINT-P300-BB from P0093971 SR53608 MAY2014, IP:140.211.64.52 Ink/Toner Refill

Wired NIC 00:1A:4B:22:29:AE

TECHS Submitted by Alyssa Little Contact alittle11@wou.edu 88925
Primary Technician Contact thibeaultm@wou.edu 88925

Tracking

Entered by Date Memo
Megan Thibeault
Email

Public
Entered by Date Memo
Megan Thibeault May 26, 2015 03:17 PM 
Status changed from (1) Pending to (5) Completed
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Megan Thibeault May 26, 2015 03:17 PM 
Printers queues were full with errors in it,
deleted the items and restarted the printer
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Megan Thibeault May 26, 2015 02:38 PM 
Task reassigned to Megan Eichler.
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Alyssa Little May 26, 2015 02:30 PM 
The printers in the SEP office are receiving print
jobs but nothing is printing it just says "7 jobs
waiting"

They need someone to go check it out today before 5PM
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