Service Request Ticket - # 57033

Service Request Information

CONTACT Name Sims, Kynzie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 26, 2015 04:16 PM
Department Social Science Phone
Location Email skimk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20110946[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description OptiPlex 990 SFF, Intel Core i5 2500(3.3GHz, 6M)
Serial No. 25305V1 Location PDR

CPU Intel Core i5-2500(3.3GHz,6M,TV-x)


OS Windows 7 Pro, 64 bit Software MS Office Pro Plus 2010 from P0085446

Wired NIC 18:03:73:23:5D:3C

TECHS Submitted by Ryan Ripp Contact rripp13@wou.edu 88925
Primary Technician Contact zmyers14@wou.edu 88925

Tracking

Entered by Date Memo
Zach Myers
Email

Public
Entered by Date Memo
Zach Myers May 26, 2015 04:50 PM 
Task reassigned to Zach Myers.
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Zach Myers May 26, 2015 04:50 PM 
Status changed from (1) Pending to (5) Completed
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Zach Myers May 26, 2015 04:50 PM 
Task reassigned to UCS Tech.
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Zach Myers May 26, 2015 04:50 PM 
Turns out it was just an unplugged cable
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Zach Myers May 26, 2015 04:25 PM 
Task reassigned to Zach Myers.
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Ryan Ripp May 26, 2015 04:16 PM 
Kynzie Sims accidentally uninstalled the driver 
software for the speakers on her laptop while 
trying to get them to work. Her callback number is 
88401, and she is available today until 5:00pm.
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