Service Request Ticket - # 57038

Service Request Information

CONTACT Name Silbernagel, Darin   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 27, 2015 10:33 AM
Department VP Finance & Administration Phone 88176
Location Email silbernd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20140625[Edit Inv] (opens in a new window) Bldg/Room WEL 115C
Service Tag Description TROY MICR 3015dn Secure Ex Printer #01-02030-111
Serial No. VND3F57659 Location Cashiers Office

Model 01-02030-111 Hostname bo-cha-ching
Notes 1 Input Tray with Lock Print Speed: 42 pages per minute First Page Out: < 7.5 seconds Duty Cycle: 100,000 prints per month Recommended Monthly Print Volume: 1,500 to 5,000 pages Input Capacity: One (1) 100-sheet multipurpose tray | One (1) 500-sheet locking paper tray Input Tray Options: 500-sheet locking tray OR 500-sheet tray Shipping Dimensions: 18 x 16 x 12 inches Shipping Weight: 35 lbs Warranty: 1 year return to TROY Ink/Toner Refill
TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact soukupm@wou.edu 88568

Tracking

Entered by Date Memo
Mike Soukup
Email

Public
Entered by Date Memo
Megan Thibeault Jul 14, 2015 02:29 PM 
Status changed from (1) Pending to (5) Completed
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Megan Thibeault Jul 14, 2015 02:29 PM 
Mike said these are all setup. Getting rid of the
printer boxes today.
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Tricia Flaherty May 27, 2015 10:33 AM 
All three printers have arrived and been
inventoried, Two(W#20140625[Edit Inv] & W#20140626) are in
ITC004 for Michael Soukup to get configured with
banner and 1 is on counter in ITC008(W#20140627).
 When they are ready to be setup on networked and
swapped with current check printer please pass
task on to Megan Eichler
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