Service Request Ticket - # 57044

Service Request Information

CONTACT Name Zobel, Gregory   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 27, 2015 01:19 PM
Department Education & Leadership Phone 88728
Location Email zobelg@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20110578[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple MacBook Pro 13-inch, 2.4GHz Dual-core
Serial No. C1MH605EDV13 Location PDR

CPU Intel Core i5(2.4GHz, 3MB L3)


OS Unknown Software MSOffice2011std MAC P0084052, AdobeMasterCS5.5MAC P0084052, VMWareFusionv4P0084052 upgdv.6 P0094858 JULY2014 Bootcamp WIN7Pro P0084058, Keynote'09 P0086780 redemptioncode his AppleID, AdobeCaptivate6MAC P0087260, Screenflow 4upg VISA2012003228, Pixelmatorv2.1 VISA2012003278, ComicLife2 VISA2012003277, CamtasiaMAC v2.4 VISA2013003651 ADDTL SOFTWARE FROM ITC001LAB:FinalCutExp4 Labstation bundle, Renamerv4.3.2 VISA2014004170, EndNoteX7Hybrid(WIN/MAC)Upg P0095604, Bartenderv1.2.21 VISA2014004171, AlFredPowerPackv2.5 VISA2014004172, DaisyDiskv3.0.3.1 VISA2014004191, DevonTech InfoWorkersProbundle(DevonagentProv3.8.1 and DevonthinkProOfficev2.7.7)&DevonTech MyThoughtsv1.4 VISA2014004192, DragonDictate MAC4 VISA2014004594,

Wired NIC 3C:07:54:79:B9:5C


Wireless NIC 68:A8:6D:4B:F7:60


Bluetooth NIC 68:A8:6D:4B:F7:61

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact lwidmer11@wou.edu 88925

Tracking

Entered by Date Memo
Lexie Widmer
Email

Public
Entered by Date Memo
Lexie Widmer May 27, 2015 03:30 PM 
Status changed from (1) Pending to (5) Completed
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Lexie Widmer May 27, 2015 03:30 PM 
DragonNaturally is installed and activated. 
Activation information that was used was
documented in the license.txt file.
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Lexie Widmer May 27, 2015 03:05 PM 
Task reassigned to Lexie Widmer.
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Kevin Thibeault May 27, 2015 01:43 PM 
He will be in his office at 2:30 today
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Lexie Widmer May 27, 2015 01:40 PM 
Left VM.
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Tricia Flaherty May 27, 2015 01:19 PM 
software and Serial number etc can be found at:
T:\DragonNaturallySpeaking\DragonDictateMAC\DragonDictateMAC4.0
There is a headset in a box on shelf accross from
restroom in ITC009 with the invoice.  Please give
headset to Greg.  Please note software disk media
 is not in box as we store all software media in
UCS software library
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