Service Request Ticket - # 57047

Service Request Information

CONTACT Name Heide, Kathy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 27, 2015 03:21 PM
Department College of Education Phone 88324
Location Email heidek@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20140628[Edit Inv] (opens in a new window) Bldg/Room SSC 220
Service Tag Description Apple Macbook Air 13-inch #Z0RJ
Serial No. C1MPM54TG944 Location ASL Studies Program/Skunkworks ( SPED OFFICE)

CPU Intel Core i5(2.7GHz dual-core, 3MB L3)


OS MAC OS X 10.10 (Yosemite) Software MS Office 2011 Std for MAC from XXXX2014004298

Wireless NIC 98:E0:D9:A2:22:5D


Bluetooth NIC 98:E0:D9:A2:22:5E

TECHS Submitted by Sarah Pettigrew Contact spettigrew12@wou.edu 88925
Primary Technician Contact thibeaultm@wou.edu 88925

Tracking

Entered by Date Memo
Megan Thibeault
Email

Public
Entered by Date Memo
Megan Thibeault Jun 04, 2015 02:12 PM 
Status changed from (1) Pending to (5) Completed
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Megan Thibeault Jun 04, 2015 11:43 AM 
****This is an email****
Sure. ED 220.
Thanks.
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Megan Thibeault Jun 04, 2015 08:37 AM 
****This is an email****
Kathy,

Does 2pm today work? Where should I meet you both at?

Thanks,
Megan
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Megan Thibeault Jun 04, 2015 08:37 AM 
****This is an email****
Hi Megan,
Lyra Behnke will be the person you will meet with
to set up this computer. I can be there too. Her
available times are today after 1:00pm or Monday
before 12:00. Do any of these times work for you?
If not, I will ask her for some more times and we
can set something else up.
Thank you,
Kathy
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Megan Thibeault Jun 02, 2015 12:07 PM 
****This is an email****
Kathy,

No worries! I'm around most of the day tomorrow so
just let me know what works best for you.

Thanks,
Megan
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Megan Thibeault Jun 02, 2015 12:07 PM 
****This is an email****
Hi Megan,
Unfortunately, our whole Division will be in a
meeting this afternoon. Can we schedule something
for tomorrow?
Thanks,
Kathy
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Megan Thibeault Jun 02, 2015 10:53 AM 
****This is an email****
Kathy,

I have a MacBook Air to deliver for ASL Studies.
Would any time this afternoon work for this?

Thanks,
Megan
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Megan Thibeault Jun 01, 2015 08:18 AM 
Task reassigned to Megan Eichler.
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Ruby Tidwell May 29, 2015 11:51 AM 
Task reassigned to UCS Tech.
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Ruby Tidwell May 29, 2015 11:50 AM 
Joined to domain; installed Sophos, MSO, java, 
flash, shockwave, chrome, silverlight, firefox; 
ran updates, set home pages, etc.

Ready to deploy
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Ruby Tidwell May 29, 2015 10:52 AM 
Task reassigned to Ruby Tidwell.
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Sarah Pettigrew May 27, 2015 03:21 PM 
NEW EQUIP SETUP: A MacBook Air needs to be setup and delivered 
for ASL Studies. The WOU # is 20140628[Edit Inv]. There is also a USB 
SuperDrive in the bag. The equipment is on the shelves across from 
the restroom in ITC 009.
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