Service Request Ticket - # 57097

Service Request Information

CONTACT Name Goldsworthy-Bishop, Patricia   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 01, 2015 11:39 AM
Department Social Science Phone 88464
Location Email goldswop@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20140775[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description MacBook Pro 13-inch Retina display #MF840LL/A
Serial No. C02PQB0SFVH5 Location PDR 2023 Giveaway

CPU Intel Core i5(2.7GHz dual-core, 3MB L3)


OS MAC OS X 10.10 (Yosemite) Software Microsoft Office for MAC 2011 from XXXX201404298

Wireless NIC A4:5E:60:E1:8D:2D


Bluetooth NIC A4:5E:60:E1:8D:2E

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact thibeaultm@wou.edu 88925

Tracking

Entered by Date Memo
Megan Thibeault
Email

Public
Entered by Date Memo
Megan Thibeault Jun 08, 2015 12:40 PM 
Status changed from (1) Pending to (5) Completed
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Megan Thibeault Jun 08, 2015 12:40 PM 
all setup
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Megan Thibeault Jun 04, 2015 10:03 AM 
****This is an email****
Monday works for me, how does 12:15pm sounds?

Thanks,
Megan
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Megan Thibeault Jun 04, 2015 10:03 AM 
****This is an email****
Hi Megan,

Unfortunately I¿m not available today. Is it
possible to set it up on Monday? I¿m available
from 12 - 2 and after 4.

Thanks!
Patricia

Patricia Goldsworthy
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Megan Thibeault Jun 03, 2015 04:30 PM 
****This is an email****
Patricia,

I have a new MacBook Pro to get setup for you. I
was wondering what your availability looks like
for tomorrow (Thursday 6/4). You will need to make
sure that nothing is saved locally to the machine,
(desktop, documents, etc) I can assist with moving
files if needed.

Thanks,
Megan
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Megan Thibeault Jun 03, 2015 04:27 PM 
Task reassigned to Megan Eichler.
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Lexie Widmer Jun 03, 2015 03:19 PM 
Task reassigned to UCS Tech.
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Lexie Widmer Jun 03, 2015 03:19 PM 
Ready to deploy.
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Lexie Widmer Jun 03, 2015 01:08 PM 
Task reassigned to Lexie Widmer.
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Lexie Widmer Jun 02, 2015 04:18 PM 
Task reassigned to New Equip. Setup.
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Lexie Widmer Jun 02, 2015 04:18 PM 
Image is done.  Made the ucsadmin account, but
haven't done anything else.  Computer and other
materials are to the right of my desk.
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Lexie Widmer Jun 02, 2015 01:21 PM 
Task reassigned to Lexie Widmer.
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Tricia Flaherty Jun 01, 2015 11:40 AM 
she can keep adapters, for video and Ethernet to
use with new laptop
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Tricia Flaherty Jun 01, 2015 11:39 AM 
This is a replacement laptop for W#20101243[Edit Inv]  
Apple MacBook Air, it is on shelf by restroom with
GFA setup form. She is leaving campus for exchange
trip on June 8th so needs this laptop set up ASAP
to be prepared before she leaves.
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