Service Request Ticket - # 57129

Service Request Information

CONTACT Name Ellis, Michael   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 02, 2015 03:26 PM
Department University Computing Solutions Phone 88629
Location Email ellism@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20140776[Edit Inv] (opens in a new window) Bldg/Room ITC 008
Service Tag Description Apple Mac Mini #Z0R8
Serial No. C07PQ0B7G1J2 Location Wall display MAC Mini #2

CPU Intel Core i5(2.7GHz dual-core, 3MB L3)


OS MAC OS X 10.10 (Yosemite) Software

Wired NIC 98:5A:EB:CB:D2:DD


Wireless NIC 78:9F:70:7B:30:BC


Bluetooth NIC 78:9F:70:7B:30:BD

TECHS Submitted by Sarah Pettigrew Contact spettigrew12@wou.edu 88925
Primary Technician Contact thibeaultm@wou.edu 88925

Tracking

Entered by Date Memo
Megan Thibeault
Email

Public
Entered by Date Memo
Megan Thibeault Jun 16, 2015 02:31 PM 
Status changed from (1) Pending to (5) Completed
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Megan Thibeault Jun 16, 2015 02:31 PM 
setup
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Megan Thibeault Jun 16, 2015 08:59 AM 
Task reassigned to Megan Eichler.
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Dyl Karbia Jun 11, 2015 01:27 PM 
Completed imaging the MAC mini and did the
necessary setup which include
flash,java,silverlight,Sophus,updates,installed
office 2011, Chrome,Firefox updates etc. The
machine is located at ITC08.
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Sarah Pettigrew Jun 02, 2015 03:26 PM 
NEW EQUIP SETUP: A Mac Mini needs a standard fac/staff type 
"image" as it will be used for displaying information via web
browser in ITC008. The WOU # of the computer is 20140776[Edit Inv]. It is 
on the counter in ITC008 with
setup form attatched.
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