Service Request Ticket - # 57134

Service Request Information

CONTACT Name Kidd, Kurtis   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 03, 2015 09:31 AM
Department Athletics Phone 88343
Location Email kiddk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20080489[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell OptiPlex 755, 3.0GHz, 6M, VT, 1333MHz FSB
Serial No. G9JNPH1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Unknown Software Windows Vista downgraded to WIN XP PRo SP2, MS Office Pro Plus 2007 from P0068380 installed as Office Pro 2003

Wired NIC 00:21:70:6F:E9:71

TECHS Submitted by Katie Halvorson Contact khalvorson08@wou.edu 88925
Primary Technician Contact nmoore10@wou.edu 88925

Tracking

Entered by Date Memo
Nick Moore
Email

Public
Entered by Date Memo
Nick Moore Jun 05, 2015 01:28 PM 
Status changed from (1) Pending to (5) Completed
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Nick Moore Jun 03, 2015 10:51 AM 
Task reassigned to Nick Moore.
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Katie Halvorson Jun 03, 2015 09:32 AM 
He also has a laptop with the same issue.  The
WOU# is 20080853[Edit Inv].
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Katie Halvorson Jun 03, 2015 09:31 AM 
He is currently running XP and would like to
update his machine.

He is around all day today till 5.
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