Service Request Ticket - # 57137

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 03, 2015 10:36 AM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20110394[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple iMac 27-inch,3.4GHz Quad-Core Intel i7 #Z0M7
Serial No. D25GQ1FYDHJW Location PDR

CPU 3.4GHz Quad-Core Intel Core i7


OS MAC OS X 10.12 (macOS Sierra) Software bundled with iLife'11, MS Office from Campus site license

Wired NIC 3C:07:54:27:46:B9


Wireless NIC E4:CE:8F:67:98:E7


Bluetooth NIC 34:51:C9:F2:D7:AA

TECHS Submitted by John Rushing Contact rushingj@wou.edu 89242
Primary Technician Contact rushingj@wou.edu 89242

Tracking

Entered by Date Memo
John Rushing
Email

Public
Entered by Date Memo
John Rushing Jun 03, 2015 02:53 PM 
Status changed from (1) Pending to (5) Completed
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John Rushing Jun 03, 2015 02:51 PM 
I ran a verify disk then a repair disk and was 
able to get it to startup again.
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John Rushing Jun 03, 2015 10:36 AM 
The computer is not starting up.  Computer comes 
up to spinning circle and stays there.  Tried 
rebooting and continues to stop at the same point.
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