Service Request Ticket - # 57139

Service Request Information

CONTACT Name Lambert, Paul   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 03, 2015 11:18 AM
Department University Computing Solutions Phone 88003
Location Email lambertp@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070936[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 755, 2.40GHz, 8M, 1066MHz, FSB
Serial No. 40WK9G1 Location PDR

CPU Intel Quad Q6600(2.4GHz,8M,1066)


OS Unknown Software MS Office PRo Plus from P0065792, Roxio creator Dell edition bundled

Wired NIC 00:1E:4F:BC:DF:F5

TECHS Submitted by Megan Thibeault Contact thibeaultm@wou.edu 88925
Primary Technician Contact rtidwell11@wou.edu 88925

Tracking

Entered by Date Memo
Ruby Tidwell
Email

Public
Entered by Date Memo
Ruby Tidwell Jun 05, 2015 02:33 PM 
Status changed from (1) Pending to (5) Completed
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Ruby Tidwell Jun 05, 2015 02:33 PM 
All set up on 20070936[Edit Inv].  Heads up for an extra 
video card if we find a compatible one around.
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Ruby Tidwell Jun 03, 2015 04:54 PM 
Paul is picky so I'm working on a different one 
now.  More info to come.
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Ruby Tidwell Jun 03, 2015 03:16 PM 
Prepping 20100134[Edit Inv]
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Ruby Tidwell Jun 03, 2015 03:08 PM 
Task reassigned to Ruby Tidwell.
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Megan Thibeault Jun 03, 2015 11:18 AM 
please replace 20070936[Edit Inv] with a WIN7 box. Update
inventory.
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