Service Request Ticket - # 57147

Service Request Information

CONTACT Name Thomas, Daryl   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 03, 2015 02:10 PM
Department Health & Exercise Science Phone 88915
Location Email thomasda@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20110933[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description OptiPlex 990 SFF, Intel Core i5 2500(3.3GHz, 6M)
Serial No. 25225V1 Location PDR

CPU Intel Core i5-2500(3.3GHz,6M,TV-x)


OS Windows 7 Pro, 64 bit Software MS Office Pro Plus 2010 from P0085446

Wired NIC 18:03:73:23:86:CD


TECHS Submitted by Kevin Thibeault Contact kthibeault11@wou.edu 88925
Primary Technician Contact lwidmer11@wou.edu 88925

Tracking

Entered by Date Memo
Lexie Widmer
Email

Public

Entered by Date Memo
Lexie Widmer Jun 04, 2015 01:26 PM
Status changed from (1) Pending to (5) Completed
Add Attachment
Lexie Widmer Jun 04, 2015 01:26 PM
Selected the allow and remember option.  She
preferred not to update flash/firefox.  

She also had a problem with sound in chrome; the
video was on mute.  

She mentioned she might have some other little
things later, told her to feel free to contact us.
Add Attachment
Lexie Widmer Jun 04, 2015 01:09 PM
Task reassigned to Lexie Widmer.
Add Attachment
Kevin Thibeault Jun 03, 2015 02:10 PM
She called in stating that she was trying to play
a video but it was asking her to update her adobe
flash player. She would like someone to come down
tomorrow (6/4/15) after 11:30-1:30 and help assist
her with this.
Add Attachment