Service Request Ticket - # 57155

Service Request Information

CONTACT Name Foster, Ashlee   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 04, 2015 08:34 AM
Department Registrar’s Office Phone 88189
Location Email fostera@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20130856[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 43Z6V12 Description Dell OptiPlex 9020 SFF, i7-4770(quad 3.4GHz, 8MB)
Serial No. 43Z6V12 Location PDR 2023 Giveaway

CPU Intel Core i7-4770(Quad core HT, 3.4GHz, 8MB)


OS Windows 7 Pro, 64 bit Software Microsoft Office Pro Plus 2013 downgraded to 2010 from P0094150

Wired NIC 34:17:EB:A5:58:5A

TECHS Submitted by Meghann Thilberg Contact mthilberg12@wou.edu 88925
Primary Technician Contact ewatson13@wou.edu 88925

Tracking

Entered by Date Memo
Emily Watson
Email

Public
Entered by Date Memo
Emily Watson Jun 04, 2015 10:56 AM 
Status changed from (1) Pending to (5) Completed
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Emily Watson Jun 04, 2015 10:56 AM 
Task reassigned to Emily Watson.
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Emily Watson Jun 04, 2015 10:56 AM 
She called in and said that she resolved the 
problem.
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Babatunde Idahor Jun 04, 2015 10:50 AM 
She is missing some margins on the pdf document 
while trying to print the certificates. She needs 
the margins so she can apply a proper cut on the 
document when printed out.
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Babatunde Idahor Jun 04, 2015 09:27 AM 
Ashlee was in a meeting when I came-by.Rescheduled 
for 10a.m.
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Babatunde Idahor Jun 04, 2015 08:59 AM 
Task reassigned to Babatunde Idahor.
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Meghann Thilberg Jun 04, 2015 08:34 AM 
needs help to use this program. if you can show
her what she wants to know how to do, that'd be great.

She's in her office between 8:30am - 9:30am, and
10:30am - noon today.
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