Service Request Ticket - # 57163

Service Request Information

CONTACT Name Caligure, Lacey   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 04, 2015 02:09 PM
Department Creative Arts/Music Phone 88275
Location Email lcaligu@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20101415[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description iMac, 21.5-inch, Intel Core i5, 2.5GHz, Quad core
Serial No. C02FHPNSDHJF Location PDR

CPU Intel Core i5(2.5GHz Quad-Core)


OS MAC OS X 10.6 (Snow Leopard) Software Shipped with OS 10.6 but eligible for free upgrade to 10.7 (see Tricia for details of licensing), Microsoft Office for Mac 2011 license from P0081051

Wired NIC C8:2A:14:1F:D4:63


Wireless NIC E4:CE:8F:50:DA:CE


Bluetooth NIC 44:2A:60:D5:19:9C

TECHS Submitted by Ryan Ripp Contact rripp13@wou.edu 88925
Primary Technician Contact rushingj@wou.edu 89242

Tracking

Entered by Date Memo
John Rushing
Email

Public
Entered by Date Memo
John Rushing Jun 04, 2015 04:45 PM 
Status changed from (1) Pending to (5) Completed
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John Rushing Jun 04, 2015 04:45 PM 
Adobe flash has been updated.
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John Rushing Jun 04, 2015 03:40 PM 
Task reassigned to John Rushing.
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Ryan Ripp Jun 04, 2015 02:09 PM 
Lacey would like to update one of her staff 
members' computers' Adobe system, and does not 
have the required login information to 
successfully update.
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