Service Request Ticket - # 57172

Service Request Information

CONTACT Name Eyo, Affiong   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 05, 2015 02:05 PM
Department Multicultural Student Services Phone 88834
Location Email eyoa@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20090554[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
Serial No. 71LPFK1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows 7 Pro Software WIN 7 Pro,Roxio Creator Dell Edition 10.3 and Cyberlink Power DVD 8.3 bundled with PC, MS Office Pro Plus 2007 license from P0072871

Wired NIC 00:26:B9:74:71:69


TECHS Submitted by Ruby Tidwell Contact rtidwell11@wou.edu 88925
Primary Technician Contact rtidwell11@wou.edu 88925

Tracking

Entered by Date Memo
Ruby Tidwell
Email

Public

Entered by Date Memo
Ruby Tidwell Jun 08, 2015 11:25 AM
Status changed from (1) Pending to (5) Completed
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Ruby Tidwell Jun 08, 2015 11:25 AM
Just met and transferred her data over
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Kevin Thibeault Jun 05, 2015 03:13 PM
She will be in her office today until 5 pm!
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Ruby Tidwell Jun 05, 2015 02:33 PM
Jump drive with her data is under my keyboard.
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Ruby Tidwell Jun 05, 2015 02:06 PM
Pulling off her Desktop and Downloads folders 
from her hard drive now

I called and left a message with the MSSP 
secretary to see when would be a good time to 
copy over her old data.
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Ruby Tidwell Jun 05, 2015 02:05 PM
She recently replaced her machine and wanted to 
recover her data.
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