Service Request Ticket - # 57176

Service Request Information

CONTACT Name Mansayon, Christopher   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 08, 2015 07:56 AM
Department Library & Media Services Phone 88441
Location Email mansayonc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20130047[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox ColorQube 8880DNM Color Printer
Serial No. T4B002634 Location PDR

Model ColorQube 8870 Hostname hlref4.wou.edu
Notes Notes Color Printer, 40 ppm, 2400 Finepoint Image Quality, 512 MB Memory, Ethernet, USB, 1X525 Letter/Legal Input Tray, Two-Sided Printing, Na Pwr Cord STUDENT TECH PRINTER WITH PAGEPACK IP: 140.211.112.46 Metered Code: 3795 RMA:XFL134178E Ink/Toner Refill Black:108R00965 Blue:108R00962 Yellow:108R00964 Magenta:108R00963 MAINT KIT:109R00783

Wired NIC 9C:93:4E:5F:D6:44

TECHS Submitted by Katie Halvorson Contact khalvorson08@wou.edu 88925
Primary Technician Contact vsharma08@wou.edu 88925

Tracking

Entered by Date Memo
Vikas Sharma
Email

Public
Entered by Date Memo
Vikas Sharma Jun 08, 2015 08:47 AM 
Status changed from (1) Pending to (5) Completed
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Vikas Sharma Jun 08, 2015 08:47 AM 
Delivered and installed the kit.
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Vikas Sharma Jun 08, 2015 08:08 AM 
Task reassigned to Vikas Sharma.
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Katie Halvorson Jun 08, 2015 07:56 AM 
****This is an email****
Over the weekend, the printer in the 24 hour
lounge gave an 'empty maintenance kit' message so
I've swapped it with the kit in printer 20130048[Edit Inv]
on the west side of the first floor of the
Library. It appears that 20130047[Edit Inv] will need a
replacement kit as well in the next few hundred pages.

Thanks!
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