Service Request Ticket - # 57187

Service Request Information

CONTACT Name Goodell, Dale   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 08, 2015 02:56 PM
Department University Computing Solutions Phone 88122
Location Email goodeld@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20110720[Edit Inv] (opens in a new window) Bldg/Room ITC 310
Service Tag 36BGDS1 Description Dell Latitude E6520, Intel Core i5-2520M, 2.50GHz
Serial No. 36BGDS1 Location Computer Science Division

CPU Intel Core i5-2520M(2.50GHz,3MB cache)


OS Unknown Software bundled with Cyberlink PowerDVD9.5 and Roxio Creator Stater Ed, MS Office Pro Plus 2010 from P0085122

Wired NIC D4:BE:D9:2E:E8:14


Wireless NIC 8C:70:5A:3F:BD:8C


Bluetooth NIC 9C:B7:0D:EC:D8:E3

TECHS Submitted by John Rushing Contact rushingj@wou.edu 89242
Primary Technician Contact rushingj@wou.edu 89242

Tracking

Entered by Date Memo
John Rushing
Email

Public
Entered by Date Memo
John Rushing Jun 08, 2015 04:55 PM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
John Rushing Jun 08, 2015 04:55 PM 
finished, Dale picked it up at 3:30pm
 Add Attachment
John Rushing Jun 08, 2015 02:56 PM 
Needs setup with UCS Admin account, added to 
domain, install Office 2013, install Sophos, add 
John as admin.
 Add Attachment